Privacy Policy

This Privacy Policy describes how Bitbull Technologies Pvt. Ltd. (“we”, “us”, “our”) handles information in connection with Bitbull HMS (“the Software”), our offline hospital management system, and this website (hms.bitbulltech.com).

1. Overview

Bitbull HMS is designed to run on your own computer. Patient records, billing, pharmacy, lab results, and other hospital data are stored locally on your machine — not on our servers during routine daily use.

2. Data stored on your computer

All clinical and operational data you enter into the Software (patients, OPD/IPD visits, prescriptions, bills, inventory, backups, etc.) remains under your control on your hardware. We do not access, host, or sync this data to the cloud as part of normal Software operation.

You are responsible for securing your computers, user accounts, backups, and compliance with applicable healthcare and privacy laws (including patient consent and record-keeping requirements in your region).

3. Information we may collect

We may collect limited information in these situations:

• License activation: When you activate a license, the Software may contact our license verification service with information such as a license key, device or installation identifier, and basic technical details needed to validate your license.
• Website visits: If you browse this marketing site, standard web server logs (IP address, browser type, pages visited, timestamps) may be recorded for security and operations.
• Support and sales: If you contact Bitbull Technologies Pvt. Ltd. (email, phone, or web form), we process the information you provide to respond to inquiries, provide licenses, or offer support.

4. What we do not do

• We do not sell patient or hospital operational data.
• We do not use your local HMS database for advertising or profiling.
• We do not guarantee cloud backup of your data unless you explicitly use a separate service we offer and agree to in writing.

5. Cookies and analytics

This website may use minimal technical cookies or similar technologies required for basic functionality. We do not use third-party advertising trackers on this site unless clearly disclosed at the time.

6. Data retention

License and support records we hold are kept only as long as needed for licensing, billing, legal, or support purposes. Data on your computer is retained according to your own policies and backup practices.

7. Security

We take reasonable measures to protect information we process on our systems. You must implement appropriate access controls, antivirus, backups, and physical security for machines running the Software.

8. Children’s data

The Software is intended for use by hospitals and clinics. Patient data entered by your staff is governed by your policies and applicable law; we do not knowingly collect personal data from children through this website for marketing purposes.

9. Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page indicates the current version. Continued use of the Software or website after changes constitutes acceptance of the updated policy where permitted by law.

10. Contact

For privacy-related questions, contact Bitbull Technologies Pvt. Ltd. through the contact details on bitbulltech.com.